Data Deletion

Disconnect a connected account

In the app, go to Accounts and choose “Disconnect.” This deletes the stored sign-in tokens and stops future publishing to that account. Content already published on the platform remains on the platform.

You can also remove Post Social from the platform itself, for example in TikTok’s “Manage app permissions” or Facebook’s “Apps and websites” settings. When Facebook or Instagram tells us you removed the app, we delete that account’s data automatically.

Delete a post or draft

You can delete drafts and scheduled posts from the Drafts and Calendar pages. Deleting a post in Post Social does not remove it from the social network if it has already been published.

Delete your account and workspace

Email support@postsocial.xyz from the address you sign in with and ask us to delete your account. We revoke Post Social’s access on each connected platform, then delete your workspace, its members, connected accounts, posts, media and publishing history, and your sign-in. We confirm by email when it is done, within 30 days. This cannot be undone.

What is removed and what remains

• Removed: workspace members, connected accounts, drafts, scheduled posts, media stored in Post Social, activity logs, and stored encrypted sign-in tokens and account details.
• Revoked: we attempt to revoke platform access for every connected account before deleting it.
• Retained briefly: a one-way hash and confirmation status of the deletion request, kept for no more than 30 days.
• Remains: content already published to third-party platforms, which you must delete on those platforms directly.